Showing posts with label consumer. Show all posts
Showing posts with label consumer. Show all posts

Sunday, December 22, 2013

Toyota Camry again like consumer reports.

Toyota Camry again like consumer reports.
The Toyota Camry is back on a list that it traditionally each year featured - consumer reports list recommended.

It lost this status in October, since it had poorly done on a critical crash test Insurance Institute for highway safety.

On Thursday, the Institute published its annual report on the safest cars and was known under 39 models of the Camry a top safety pick. This designation can it back its place on the list recommended by consumer reports.

"We are collecting the bar with this list of top safety picks," said IIHS President Adrian Lund. "The new list shows State of the art security in 2014."

This year the Institute has been harder for vehicles to earn this distinction there.

The criteria include the minor overlap-crash test, which measures how well vehicles protect driver and passenger, meets the front end on the driver's side of a barrier at 40 mph. It is a test that has added to the Institute in recent years because small overlap collisions, which are the most frequently - and often deadliest - crashes on the road.

"There are enough models that have been tested and car manufacturers have improved the design of the models that we feel that this is part of the basic top safety Pick Award, should" Lund said.

Collision avoidance systems rewarded

The Institute has a new name - top safety pick plus - for these models, which do not only well in crash tests, but also as collision avoidance systems. These systems warn drivers and automatically brake features the car to stop, before it enter another vehicle rear ends.

Collision avoidance systems have become a popular feature in new vehicles, so that the Institute now test is how well these systems work with 25 km/h.

The popularity of systems is one of the reasons, there are top safety pick plus vehicles as a regular top safety more 2014 pick vehicles.

20 Of the 22 models plus awarded top safety pick marks are foreign. Honda and Acura, the luxury line have the most for all automakers, with six models on the list.

"Honda is way ahead of their competitors, when it comes to changes to the protection of the occupants in a crash and also add front crash-technology of prevention, to avoid collisions in the first place," said Lund.

Camry recommended status

After the loss of their consumer reports recommendation in October, Toyota Camry has made adjustments so that it performs better in small overlap crash tests.

The Camry had previously on the consumer reports list of model almost every year recommended been featured.

Tuesday, October 30, 2012

Toyota on top in latest Consumer Reports survey

By Paul A. Eisenstein, The Detroit Bureau
Japanese automakers – led by Toyota – dominated the 2012 automotive reliability study by influential Consumer Reports magazine.

But the study showed that European makers, notably the Audi brand, made significant gains. So did General Motors, though the other two Detroit makers didn’t fare nearly as well in the annual report by the non-profit magazine.

“Ford had a pretty bad year,” said Jake Fisher, Consumer Reports’ director of automotive testing, noting that the Ford brand fell to 27th among the brands covered by the study while its sibling Lincoln marque dipped to 26th.

Toyota Motor Co.’s three U.S. brands led the annual reliability study, Scion in first place, followed by Toyota and then the Lexus luxury line. Mazda, meanwhile, landed in fourth position. Japanese makers have traditionally led the Consumer Reports study.

But European makers, on the whole, posted notable gains. Audi, one of the luxury brands owned by Volkswagen AG, surged upward by 18 spots and landed in the Top 10 for the first time – notably ahead of Japanese maker Nissan and its luxury brand Infiniti, Fisher pointed out during an appearance before the Detroit Automotive Press Association.

Audi’s upturn was the result of “a lot of blocking and tackling over the years,” said VW executive Marc Trahan, acknowledging that past years’ quality issues were a factor in Audi’s relatively weak performance in the U.S. market.

In contrast to its luxury brand, the Volkswagen marque slipped by two positions, falling to 18th in the new Consumer Reports study.

General Motors posted the biggest gain of any Detroit maker, its Cadillac brand rising 14 spots in the study, to 11th. Fisher suggested GM, on the whole, has been working to improve the quality of existing models and to ensure new products don’t experience the traditional first-year quality problems.

The annual survey is used to offer Consumer Reports readers a guide to vehicle reliability – but also serves as a component for CR researchers to decide which models to recommend or warn against.

Ford had no new models added on CR’s Recommended Buy list – but two taken off the influential guide, the Edge crossover using the maker’s high-mileage EcoBoost engine and the V-8-powered Mustang.

The maker might have done significantly better were it not for two key problems, explained CR auto chief Fisher: its PowerShift transmission, an electrically-shifted, double-clutch manual that has been faulted for drivability issues, and the MyFordTouch and MyLincolnTouch infotainment systems. The latter technology has suffered a variety of issues including ease of use and faulty software that can unexpectedly fail while in use.

“Our reaction is that their data is very much in line with our data,” confirmed Ford spokesman Mark Schirmer. He said Ford is aware of the two key problems and has been trying to address both – stressing that both the transmission and infotainment system issues are being addressed with “software fixes. These are not mechanical problems.”

The study reported problems for Chrysler, as well, though not quite as serious as for Ford. Many of the problems, noted Fisher, were experienced on higher-priced models, such as the V-8 version of the Chrysler 300. The less highly-contented V-6 version of the big sedan, however, remains on the CR Recommended Buy list.

One of the big surprises was the solid performance by the newly reborn Fiat brand, which scored “above average” with its little 500 coupe – and landed on the Recommended Buy list.

Overall, however, Chrysler slipped sharply in the 2012 reliability study.

Among the Japanese, Nissan and Infiniti slipped out of the Top 10, the mainstream brand falling four spots to 13th on the list overall.

Hyundai, which had made major gains in quality in recent years, slipped six positions to 18th overall.

The reliability study was based on responses to an extensive questionnaire submitted by 1.2 million CR readers. This year, about 80% of those replies came online allowing the magazine to ask more extensive questions than the traditional mail survey.

The study looked at scores of potential problems, from engine failures to wind noise to faulty infotainment systems. In contrast to some competing studies, Consumer Reports weighs problems like a broken transmission more seriously than a flaw with a vehicle’s radio. Another closely followed study, J.D. Power’s annual Initial Quality Survey, considers all “problems” equally.

One surprise, revealed Fisher, is that quality levels have remained largely the same over the last five years – a finding in sharp contrast to the results of other studies, such as the Power IQS. But there are big differences, nonetheless.

Where mechanical issues, like an engine failure, dominated the list of problems in the past, today it is more about electronic issues, such as the glitches with MyFordTouch.

And though some analysts contend that the gap between brands has largely closed, the new CR study shows that not to be the case. “There is still a huge span” between the best and the worst, stressed Fisher, noting that while 20% of the owners of the Ford Explorer SUV equipped with a V-6 all-wheel-drive powertrain reported problems, only 1% of the owners of the new Toyota Prius C had quality complaints.

The research chief cautioned that good reliability alone doesn’t mean a vehicle will get CR’s much-sought endorsement. The magazine gave a Not Recommended review to the Prius C, as well as Toyota’s subcompact Yaris. That model also did well in the reliability study, said Fisher, adding that “It does not break down, so it’s really lousy for a long time.”

Thursday, August 16, 2012

Consumer reports trash talks Toyota, Honda

Consumer reports trash talks Toyota, Honda

Honda

The Honda Civic has introduced a perennial bestseller for Honda was more fire from CR than any other model, but probably the manufacturer's has.

By Paul A. Eisenstein, the Detroit Bureau
If some criticism has the prestigious consumer reports, over the years it is as two of the "five popular cars to avoid." as import also friendly, but would be hard to say, from the not-for profit latest edition - where publication it takes the Toyota Prius C and Honda Civic

As CR carry in fact considerable weight among the more affluent, import-oriented buyer, could be bad news for the two producers. The civic is a critical model in the line-up of Honda but sharp criticism has already taken since its redesign 2011, while the Prius C which is the newest member of extended hybrid family.

"Just because a car is, or generates a lot of buzz that a bestseller does not mean that there is a good choice for you," warns the magazine.

The two Japanese producers are the only ones under fire in the September 2012 from consumer reports, not come however. The magazine is also three domestic models:

The popular Ford Edge crossover, the Jeep Liberty sport utility vehicle; and the Dodge Grand Caravan minivan.
The magazine notes that all five models "can on many buyers shopping list, but we recommend to control you." The reason for this? Either test - problems with the reliability or poor tests in CR, or both.

The civic has a perennial bestseller for Honda but made probably has more fire from CR as any other model that the manufacturer has introduced over the years. A main reason is that Honda "too many links" in the redesign of the latest version of the compact model. The Honda Civic has come under criticism from a variety of other editors - including TheDetroitBureau.com - for similar reasons.

Toyota has hoped a home run with the Prius c 2012 result it is one of the four models that now share the Prius to name - along with the larger Prius V and Prius Plug in the original Prius hatchback. But CR editors have to say something nice about the compact entry into the hybrid family, declaring it "a stiff ride, noisy cabin, slow acceleration, and cheap-looking Interior suffers."

As with the Ford Edge is for a much worse-than average reliability rating, recent surveys of the CR reader faulty. And the magazine takes on the chorus of boos for the crossover FordMyTouch Info interface difficult.

The Jeep Liberty, meanwhile gained one of the lowest scores in the last CR road tests, lousy fuel economy delivered and had a bad ride on pavement, transferred its off-road capabilities.

How to Dodge Caravan have to say some nice things CR, calling the vehicle "versatile, comfortable and well equipped." But many problems which could not the minivan, including a 17 mpg mileage measly review, squeaks, rattles, problems with the sliding doors, offset "and sloppy at the-limit handling."

Wednesday, March 14, 2012

Honda loses top spot in Consumer Reports survey

By Paul A. Eisenstein, The Detroit Bureau

In another setback for longtime Japanese quality leader Honda, it has been knocked out of the top spot according to the annual Consumer Reports Automotive Report Card by up-start Subaru.  Honda had topped the study for the last four years but has taken sharp criticism, of late, for a variety of problems, notably with the latest version of its long-popular Civic model.


Subaru, the maker of all-wheel-drive products like the Outback and Forester also topped industry giant Toyota in the yearly measure of performance, comfort, utility and reliability.


Japanese makers retained their lead, overall, in the annual automotive study.  But, “While Japanese automakers still hold the top five spots, their lead is shrinking. In some of Honda’s and Toyota’s recently redesigned models, cost-cutting has become more noticeable,” said David Champion, senior director of the Consumer Reports Automotive Test Center.


Former Chrysler Chief LaSorda Now Fisker CEO


Subaru’s lead in the Automotive Report Card might take some by surprise but the carmaking arm of Japan’s Fuji Heavy Industries has been on a tear in recent years.  It has set one annual sales record after another – even during the depths of the automotive recession, the industry’s worst in decades.


According to CR, the maker earned a score of 75 in the latest study, two points better than last year, due to better test scores for new models like the redesigned Impreza, Legacy and Outback.  Subaru’s average road test score is the highest among all makers, at 82, the magazine noted.


Honda, meanwhile, slipped by two points, to fourth among major automakers.  The maker was hurt by the poor reception given two recent updates to its line-up, the 2012 Civic and the 2011 Odyssey minivan.  But CR officials stressed that the Japanese maker is “still among the most reliable (brands) on the road overall.”


Another surprise came from Mazda, which shot to second in the Report Card, ahead of third-place Toyota.  It could be a big momentum booster for Mazda, which has been struggling to maintain sales and is about to place a big bet on its new CX-5 crossover, the first model to use the company’s advanced SkyActiv technology. Mazda claims the system will deliver near-hybrid fuel economy without the cost penalty.


Is This the Next Prius? 


Mazda showed the biggest gain of any manufacturer last year, in fact, surging from seventh to second place by increasing its Report Card score by nine points.  Mazda’s gains reflected the high scores for the new Mazda3 model – as well as the maker’s decision to drop two poor-performing offerings: the Tribute SUV and RX-8 sports car.


Toyota retained its position among the top three brands despite all the problems it has faced in recent years.  The giant maker has traditionally been a leader in various quality and reliability studies but faced a series of sharp rebukes following its problems with safety and reliability in 2009 and 2010.  It was second only to Honda in the total number of vehicles recalled during 2011, in fact, after leading the U.S. recall list the two previous years.


The Japanese leaders, nonetheless, are facing an assault from Europe, Korea and the U.S. in the automotive rankings.  But at least one challenger stumbled this year, Ford Motor Co. plunging from fifth position to tenth.  Ford’s road test score actually improved by two points but it suffered from problems with its MyFordTouch infotainment system and the PowerShift automatic transmission used in the otherwise well-reviewed Focus remake.


Jaguar Bringing XF Sportbrake to Geneva 


Ford claimed it has resolved both problems but not in time for the CR staff to measure changes in the field.


As for the other domestics, Champion noted, “GM and Chrysler are building nicer cars with each redesign. Still, their scores are dragged down by several older designs that score low in Consumer Reports testing or have reliability issues.”


As the makers replace older models, like the troubled Chrysler Sebring, Champion said he expects the Detroit makers to move up in the rankings.  Newer offerings, such as the Chrysler 200, helped the maker boost its overall score by nine points, though it remained in last place.


The Automotive Report Card is based on Consumer Reports tests of 275 different models and looks at issues ranging from performance to comfort, utility to reliability.  Each vehicle’s score balances the way it performed on the road and its reliability ranking, according to the magazine.

Sunday, August 7, 2011

Higher auto sales, but consumer fears persisted

DETROIT - great automaker posted July U.S. sales ticked higher by the crisis of the last months, but there is no doubt about the strength of the economy and the mood of the American consumer to dissipate.

"We see that the confidence of consumers quite fragile now because of the all that has happened in the last few months," General Motors co said sales of boss, Don Johnson, reporters on a conference call in the U.S..


GM US sales in July rose 9 percent and 20 percent by around 8 per cent, while increases in Ford Motor Co and Fiat-based Chrysler, respectively.


High unemployment and concerns over the strength of the U.S. recovery could force, car manufacturers to consumers offer a more generous incentives which sap profits, analysts said.


Monthly car sales are the first snapshot of consumer demand in a month. Habits are consumer spending of interest of last week lukewarm increase comes into effect in U.S. Q2 Edition and sharp downward revision in the first quarter.


The auto industry is also sales, which fell behind the economists predictions, concerns about the cause of the rest come from May and June. Analysts said that higher prices by many automaker at a time of fixed consumers went.


39 Economists those polled by Reuters had an annual revenue expected in July of 11.8 million vehicles.


This pace would still trail the 13 million-plus rate earlier this year, but many industry executives said it would marks the beginning of a recovery from a bottom in June, when the rate was 11.45 million.


The numbers are far away from the almost 17 million on average from 2000 to 2007, before the deepest U.S. economic downturn since the great depression and the bankruptcies of General Motors and Chrysler in 2009.


'Harder than a cheap steak'
Chrysler's U.S. sales Chief, Reid Bigland, called the market "harder than a cheap steak."


Analysts are forecasting at the beginning of the year had on previous sales a bounce in 2011 between 13 and 15 million vehicles, but March earthquake in Japan, which led to the production cuts and the weak economy changed the image.


On Tuesday, GM and Ford reaffirmed their prospects for the low end of the 13 to 13.5 million, including about 300,000 medium and heavy truck sales. However, GM Johnson said "a real cloudy economic Outlook" consumer sentiment had violated.


"It is to recover further although gradually more than we expected in the second half,", he said.


Consumer nervousness was reflected in the Department of Commerce announcement on Tuesday that U.S. unexpectedly consumer spending in June fell for the first decline in two years.


The US housing market strength is significantly more profitable for the full size pickup truck-sales, but Ford U.S. sales analyst George Pipas said that a recovery is more a matter of when than if.


He said "Last I heard, who was the housing market still on wounded knee".


Industry research firm of Edmunds said appealing to consumers, can auto manufacturer incentive spending boost. In July, automakers raised such expenditure by around 8 per cent over June.


Japanese brands increases incentive already spending around 25 percent to $1.990 per vehicle from June to July, compared with an increase of 4.5 percent to $2,919 per vehicle by the U.S. automakers, according to Edmunds.


While the U.S. level 47% higher than the Japanese rate, the difference is far below as it was 69 percent a gap, which suggests that Johnson and his colleagues can access U.S., priming pump incentive said a year ago, Edmunds.


"I am sure that Ford and the local people must follow,", said Gary Bradshaw has Portfolio Manager with Hodges capital management, the Ford shares.


GM on Tuesday a 8% sales get nearly 215,000 vehicles on demand for compact cars including the Chevrolet Cruze car and Equinox crossover.


GM said July sales of cars and crossovers rose 8 per cent and 20 per cent, respectively, shows a continued tendency to vehicles with smaller profit margins than full-size pickup trucks, fell 3 percent.


GM, which before the 122 days criticised booth for bloated inventory of large pickups at the end of June, was expected now to end of the year to 90 days. This is forecast downwards from the 100-110 days previously, closer to the 80 days i. d. r. favored by the industry.


Johnson said that GM is objective not, resort to discounting to drive-truck sales.


Ford sales rose by 9 percent due to the demand for cars fusion and Fiesta, as well as the small escape sport utility vehicle.


GM and Ford said that smaller cars and crossover vehicles was limited enough by inability.


"The consumer is to tell us that they longer require two as we can make," Ford's U.S. sales chief Ken Czubay.


Chrysler sales jumped 20 percent, while Nissan Motor Co and Hyundai Motor Co rose by 3 percent and 10 percent, respectively. Sales at Toyota Motor Corp. and Honda Motor Co, recovering still from the aftermath of the earthquake, it was 23 and 28 percent.


Copyright 2011 Thomson Reuters.

Friday, August 5, 2011

Consumer reports pans new Honda Civic

TRAVERSE CITY, Michigan - Honda Motor Co. new small sedan dropped civic LX steeply in the consumer reports reviews rates and no longer good enough on the publication list "recommended", will be the consumer magazine said Monday.

The civic dropped to market the small sedans in the United States of "very good" in the previous consumer reports reviews, and has been tested with next- to -last 12 models.


Consumer reports criticizes new civic for a choppy ride and excessive noise, but on the plus side, said that it receives the second-best fuel efficiency, small sedans, behind only the Toyota Corolla.


"While other models like the Hyundai Elantra have to be revised is the civic gotten better, so much so that fallen ranks now it is at the bottom of its category", said David Champion, senior director of consumer reports auto test center in Connecticut.


The Elantra was ratings for small sedans of the Magainze.


American Honda said in a statement that it did not agree is his small sedan, with the consumer reports rating been the predecessor models often top rated by consumer reports.


"In almost every respect completely redesigned 2012 civic is a step forward," said Honda. "The new civic is the small car customers, including fuel efficiency, safety and reliability are important in areas,."


Consumer reports said in a statement that competition among the small sedans with new entries in this year has intensified.


It said models redesigned focus Ford scoring "excellent" and contain KIA Forte.


The new Chevrolet Cruze was it well but was criticized for its fuel consumption.


The civic scored Jetta, which is redesigned for 2011 next- to -last among dozen small sedans tested before the only Volkswagen.


"Some older design small sedans, such as the highly efficient Toyota Corolla, the spacious, quiet Nissan Skyline and sporty MAZDA3 remain competitive," said consumer reports.


Copyright 2011 Thomson Reuters.

Tuesday, March 1, 2011

Japan's top consumer reports car companies-rankings

Japanese automaker Honda, Subaru and Toyota as the WASHINGTON consumer reports named best all-round car manufacturer for the third year in a row in its annual auto issue.

The influential magazine said on Monday in its 2011 annual auto issue, that Ford Motor Co., the review made the largest increase from year to year. The reviews are based on the magazine of the average road tests and predicted reliability scores and watched closely by car buyers.

Honda Motor Co. had the best overall score of 74 out of 100 rating in the consumer reports ranking. Honda was followed by Subaru with 73 points and Toyota Motor Corp. with 71 points. Volvo was closely followed by Ford and Hyundai fourth with 68 points.

Story: Only as Toyota road, an other big bump looks slick

Chrysler Group LLC and the worst ranking among the automakers had scored 43 points. Mercedes-Benz, BMW and General Motors were also at the bottom.

In the ranking of automakers said consumer reports Honda had the best reliability of a company and recommended about three-quarters of the Honda vehicles, which has tested it. Subaru had test the highest score and credited to the journal the society for reliable all-wheel drive vehicles with simple controls.

Story: Toyota Corolla suffers arrested development

Toyota, which with massive safety recalls dealt fared well in the magazine's top picks for 2011 in 10 different vehicle segments. Toyota had the most with three picks (RAV4 of small SUV, Sienna minivan and Prius hybrid).

The magazine recognized also the Honda fit budget car, Hyundai Elantra compact car, Nissan Altima family sedan, Kia Sorento family SUV, Ford Mustang sports car, Infiniti G37 sedan and Chevrolet Avalanche pickup truck.

© 2011 The associated press. All rights reserved. This material may not be published, broadcast, rewritten or distributed are.