Showing posts with label Chryslers. Show all posts
Showing posts with label Chryslers. Show all posts

Monday, March 26, 2012

Chrysler's success is no fluke; it's built for the future

Chrysler's success is no fluke; it's built for the future

In January, Fiat/Chrysler CEO Sergio Marchionne shifted to a more conservative strategy. And it is paying off. (AP)

By Paul A. Eisenstein, msnbc.com contributor

The U.S. auto industry exceeded even the most optimistic expectations in February. Manufacturers collectively posted their strongest sales since 2008 as a mix of pent-up demand, rising consumer confidence – and increased loan availability – sent buyers racing back to showrooms at levels not seen since the start of the Great Recession.


Few automakers had more to crow about than Chrysler. The automaker posted an overall 40 percent increase for the month – marking its 23rd consecutive monthly increase in demand and its strongest point since emerging from Chapter 11 bankruptcy protection in 2009.


Only a handful of manufacturers managed to post a bigger gain than Chrysler – including Volkswagen, which sold more cars in the U.S. during February than it had at any time during the last four decades. But what was particular significant about Chrysler’s strong showing was that it still hasn’t rolled out all the small, high-mileage offerings that might take advantage of rising fuel prices. Yet even some of its biggest offerings fared well, with the flagship Chrysler 300 sedan racking up a five-fold increase in demand.


"Chrysler has some of the strongest products ever in the history of the company," said Jesse Toprak, VP of market intelligence at TrueCar.com. "They've made some strong vehicles like the Chrysler 200 and 300, along with most Jeep products, but the Dodge Dart could really help the company compete with fuel-efficient vehicles once it launches, as gas prices continue to rise."


All of the Detroit automaker’s brands saw a sales increase in February, including not only Chrysler, Dodge, Jeep and Ram, but also struggling Fiat, the reborn marque of the U.S. automaker’s Italian partner. 


Fiat made its return to the U.S. in early 2011 after a three-decade absence but found the going a lot tougher than anticipated, sales for the year coming in at barely half of its original, 50,000-unit forecast. 


“Clearly, a year ago, it was difficult to get a clear sense of where the brand would go,” Olivier Francois, Fiat’s global chief executive, said during a recent interview.  “We just didn’t know.”


In January, Fiat/Chrysler CEO Sergio Marchionne shifted to a more conservative strategy, downgrading by half his sales forecast for the Fiat brand for 2012.  But company officials are now optimistic that the February figures – with a 21 percent gain, their best since the brand’s re-launch – could put Fiat back on course. 


The maker is now launching a higher performance version of its little 500 model, dubbed the Abarth, that is already generating strong buzz. 


Of course, even the base Fiat 500 is well-positioned to take advantage of shifting market trends.  Small cars accounted for 23 percent of the overall U.S. market in February, up from 17.9 percent in December, reported tracking firm Edmunds.com.


“Our product portfolio now contains some of the most fuel-efficient vehicles in our company’s history driving our sales up 40 percent in February,” said Reid Bigland, head of Chrysler’s U.S. Sales and the CEO of its Dodge brand. “A few years ago higher fuel prices were a major threat to our total vehicle sales whereas today those higher prices have become far less of an issue. We now have 13 vehicles with an EPA-rated highway fuel economy of 25 miles per gallon or higher, and six of those vehicles get 31 mpg or higher.”


But as analyst Toprak, of TrueCar, pointed out, Chrysler still doesn’t have quite the high-mileage portfolio of some of its competitors,  including its cross-town rivals, which are also making significant gains in the passenger car market.  Ford, for example, saw sales of the compact Focus model double in February, and GM’s new Chevrolet Sonic generated more sales than its chief rivals, the Toyota Yaris and Honda Fit, combined.


But Chrysler could be well-positioned if, as many expect, fuel prices reach record levels mid-year.  The maker is rushing to launch its new Dodge Dart, a new compact sedan borrowing the name of an old model that was once among Chrysler’s strongest sellers.  One version of the Dart will use Fiat’s high-mileage Multi-Air engine, which generated an estimated 40 mpg combined, according to EPA testing.  That figure will likely be lower in production, however, due to the way the government recalculates its initial test results.


Nonetheless, the Dart could become a major factor in maintaining Chrysler’s momentum this year – something that will become increasingly difficult as it compares itself again stronger sales in late 2011.


Keeping the curve pointing up is already costing the maker some significant money.  According to preliminary TrueCar data, Chrysler put more cash on the hood than any other major maker in February of this year.  At $3,251, its average incentive was up 6.5 percent year-over-year – and nearly double Toyota’s average $1,789 in givebacks.


On a positive note, despite having to spend so much on rebates and other incentives, Chrysler saw a sharp surge in its average transaction price, or ATP, the amount the typical buyer actually spends once everything is factored into the equation.  The total came to $29,458 per vehicle, up 1.0% from January and a full 5.7 percent from a year ago.


That upturn suggests that in this resurgent car market there’s still plenty of room for the  bigger, less fuel-efficient models that Chrysler has long been known for.  Its Jeep Grand Cherokee, a runner-up for 2011 North American Truck of the Year, gained 47 percent, while the Dodge Charger muscle car jumped 124 percent. But one of the biggest increases in the industry came from the flagship Chrysler 300 sedan, which saw sales surge 480 percent compared to February 2011.


The strong February numbers follow Chrysler’s standout performance during the recent Super Bowl, where the maker aired a 2-minute, cinematic-style commercial narrated by Clint Eastwood. The spot – which focused on the nation’s need to pull together and move ahead – generated plenty of political controversy, especially among conservatives , but appears to have resonated with the market at large.


Whatever the reason – creative advertising, improving consumer sentiment or simply better products, Chrysler clearly had a strong month. Whether it can maintain the pace remains to be seen, but for the moment, at least, it has momentum working on its side.

Thursday, March 24, 2011

Chrysler's ad created buzz urgently needed

Monday morning quarterbacks will always dissect the passes, fumbles and touchdowns in Sunday?s Super Bowl game, but the event has generated at least as much hindsight analysis for the 60 or so commercials that spaced out the game ? and few are generating more buzz than a long and cinematically-styled ad that had rap star Eminem pitching for Chrysler.


With rare exception, the initial surveys show the $9 million, non-traditional 2-minute commercial kept Super Bowl viewers in their seats ? and it got them talking about a company that, just months ago many were ready to write off as dead, experts say.


?Even in places where you wouldn?t expect to get a strong positive reaction [to a Detroit brand], like L.A. and Seattle, the reaction was extremely good,? said Art Spinella, director of the Oregon-based research firm CNW Marketing.

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?The negatives on it were so small as to be inconsequential,? he added.


Although the ad focused on the new Chrysler 200 sedan, it didn?t contain the traditional pitch for a new car. Instead, it showed the Detroit rapper Eminem driving through the city of Detroit, seen in both its rawness and its glory, with the facade of a crumbling building and empty abandoned fields as well as the lavish Westin Book-Cadillac hotel and restored Fox Theater.


The spot challenged viewers to reconsider their ideas about Detroit, and with the music from Eminem?s film ?8 Mile? in the background the ad concluded with Eminem joining a gospel choir on stage and delivering a message that ran 11 words in total:


?This is the Motor City, and this is what we do.?


Just two years ago it wasn?t clear if any of Detroit?s ?Big Three? automakers would be doing anything for very much longer, and certainly not Chrysler.


President Barack Obama initially rejected expanding on the temporary rescue approved by his predecessor, George W. Bush, agreeing to offer a new bailout only if Chrysler entered Chapter 11 bankruptcy protection and emerged under the guidance of the Italian automaker, Fiat ? the only automaker that appeared interested in saving the Detroit manufacturer.


Even after Chrysler emerged from court protection in June 2010, its future appeared uncertain. Fiat?s chief executive Sergio Marchionne admitted in a day-long November 2009 briefing for analysts and media that Chrysler?s turnaround would, at best, take a number of years.


Indeed, going into the 2011 model-year conventional wisdom held that Chrysler had little to brag about ? certainly nothing that would justify putting on a commercial four times the length of a normal car ad and during a television event where each second of air time officially costs some $100,000.


But Chrysler has ?delivered some surprises? recently, according to analyst George Peterson of research firm AutoPacific. The automaker has experienced strong demand for the new Jeep Grand Cherokee, which was one of two Chrysler products (the other was the all-new Dodge Durango) to vie for the North American Truck of the Year award, presented at last month?s 2011 Detroit auto show.


The two Chrysler vehicles ultimately lost out to the newly-redesigned Ford Explorer, which took the top honor at the show. Still, last Monday the Jeep was named the only U.S. finalist for the World Car of the Year award, going up against such European powerhouses as Audi (with its new A8) and Mercedes-Benz (with the gull-winged, $250,000 SLS supercar).


Chrysler is also winning praise for the all-new version of the 300 sedan, which will reach showrooms in the coming weeks. The updated car is getting solid reviews, and even the 200 sedan that Eminem was shown driving in Chrysler?s Super Bowl ad has received unexpectedly positive reviews.


Specifically, Chrysler?s new models are receiving rave reviews for the dramatic upgrading of their normally Spartan cabins which, acknowledges interior design director Karl Busse, have traditionally been a sea of ?battleship gray plastic.?


Then there?s the Fiat 500, the microcar Chrysler?s Italian parent is shortly to launch in the U.S. Known in Europe as the ?Cinquecento,? the car will be one of the smallest on U.S. highways and a distinct alternative to the big trucks, SUVs and crossovers Chrysler is best known for.


Last month, Fiat met the first of three criteria the Obama Administration set the carmaker for it to increase its stake in Chrysler in 5 percent increments, from 20 percent to 35 percent. And Marchionne, the Canadian-educated executive who serves as CEO for both carmakers, has expressed plans to pay back $5.8 billion in U.S. and Canadian government loans, which would allow Fiat to land a full 51 percent stake in Chrysler.


Last weekend the Fiat executive had to apologize for labeling the 11 percent interest rate on those government loans as a ?shyster? rate, but he also reversed his previously skeptical approach to fully merging the two car companies, saying, ?Who knows? In the next two or three years we could be looking at one entity.?


Marchionne also hinted that the headquarters for a consolidated Fiat/Chrysler could be based in Detroit rather than Turin, Italy, or split between the two. The executive later backed off the last comment, but observers note that Marchionne has been using Fiat?s expanding U.S. base to press Italian unions ? and possibly the Italian government ? to offer much sought-after concessions.


The dual CEO has plenty of work ahead of him, especially on the U.S. side of the trans-Atlantic alliance. Late last month Marchionne revealed a $652 million loss for all of 2010, although that amount was down from $8 billion in red ink seen the year before. And, significantly, Chrysler posted an operating profit of $198 million for the fourth quarter. The company says it will see a profit for between $200 million and $500 million for all of 2011.


The carmaker?s double-digit January sales increase is a sign it?s moving in the right direction. Indeed, it is struggling to meet demand for the Grand Cherokee, which has seen sales soar 130 percent. After several years of steady declines, Chrysler has now had sales gains for 10 straight months.


Yet there are still some worrisome challenges for the U.S. automaker. A wave of new vehicles, due to start rolling out for 2012, must prove Chrysler and Fiat can work together on global product platforms. Those cars ? and the ?place-holder? offerings of recent months ? must overcome the maker?s reputation for low-quality vehicles.


Chrysler has been the one domestic carmaker ?that hasn?t improved,? complained David Champion, chief auto tester for Consumer Reports magazine, during a presentation several months ago. But looking at some of the maker?s latest offerings, he added, ?They seem to have a different mindset to build a quality vehicle? since hooking up with Fiat.


Whether that mindset will translate into great new products remains to be seen, Champion cautioned.


It also remains to be seen whether American motorists will respond positively to the new vehicles. Even with the recent sales gains, Chrysler is a mere shell of its former self. Indeed, it?s not even on the radar screen for most U.S. car buyers these days, noted Spinella.


But there?s ?a hum? out there and it?s starting to get louder, Spinella added. If Chrysler can continue to deliver unexpected product ? and back that product with more breakthrough advertising ? ?that could turn into a serious buzz,? which in turn could translate into a turnaround this carmaker so desperately needs.


? 2011 msnbc.com.

Wednesday, March 2, 2011

Chrysler's ad created buzz urgently needed

Monday morning quarterbacks will always dissect the passes, fumbles and touchdowns in Sunday’s Super Bowl game, but the event has generated at least as much hindsight analysis for the 60 or so commercials that spaced out the game — and few are generating more buzz than a long and cinematically-styled ad that had rap star Eminem pitching for Chrysler.


With rare exception, the initial surveys show the $9 million, non-traditional 2-minute commercial kept Super Bowl viewers in their seats — and it got them talking about a company that, just months ago many were ready to write off as dead, experts say.


“Even in places where you wouldn’t expect to get a strong positive reaction [to a Detroit brand], like L.A. and Seattle, the reaction was extremely good,” said Art Spinella, director of the Oregon-based research firm CNW Marketing.

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“The negatives on it were so small as to be inconsequential,” he added.


Although the ad focused on the new Chrysler 200 sedan, it didn’t contain the traditional pitch for a new car. Instead, it showed the Detroit rapper Eminem driving through the city of Detroit, seen in both its rawness and its glory, with the facade of a crumbling building and empty abandoned fields as well as the lavish Westin Book-Cadillac hotel and restored Fox Theater.


The spot challenged viewers to reconsider their ideas about Detroit, and with the music from Eminem’s film “8 Mile” in the background the ad concluded with Eminem joining a gospel choir on stage and delivering a message that ran 11 words in total:


“This is the Motor City, and this is what we do.”


Just two years ago it wasn’t clear if any of Detroit’s “Big Three” automakers would be doing anything for very much longer, and certainly not Chrysler.


President Barack Obama initially rejected expanding on the temporary rescue approved by his predecessor, George W. Bush, agreeing to offer a new bailout only if Chrysler entered Chapter 11 bankruptcy protection and emerged under the guidance of the Italian automaker, Fiat — the only automaker that appeared interested in saving the Detroit manufacturer.


Even after Chrysler emerged from court protection in June 2010, its future appeared uncertain. Fiat’s chief executive Sergio Marchionne admitted in a day-long November 2009 briefing for analysts and media that Chrysler’s turnaround would, at best, take a number of years.


Indeed, going into the 2011 model-year conventional wisdom held that Chrysler had little to brag about — certainly nothing that would justify putting on a commercial four times the length of a normal car ad and during a television event where each second of air time officially costs some $100,000.


But Chrysler has “delivered some surprises” recently, according to analyst George Peterson of research firm AutoPacific. The automaker has experienced strong demand for the new Jeep Grand Cherokee, which was one of two Chrysler products (the other was the all-new Dodge Durango) to vie for the North American Truck of the Year award, presented at last month’s 2011 Detroit auto show.


The two Chrysler vehicles ultimately lost out to the newly-redesigned Ford Explorer, which took the top honor at the show. Still, last Monday the Jeep was named the only U.S. finalist for the World Car of the Year award, going up against such European powerhouses as Audi (with its new A8) and Mercedes-Benz (with the gull-winged, $250,000 SLS supercar).


Chrysler is also winning praise for the all-new version of the 300 sedan, which will reach showrooms in the coming weeks. The updated car is getting solid reviews, and even the 200 sedan that Eminem was shown driving in Chrysler’s Super Bowl ad has received unexpectedly positive reviews.


Specifically, Chrysler’s new models are receiving rave reviews for the dramatic upgrading of their normally Spartan cabins which, acknowledges interior design director Karl Busse, have traditionally been a sea of “battleship gray plastic.”


Then there’s the Fiat 500, the microcar Chrysler’s Italian parent is shortly to launch in the U.S. Known in Europe as the “Cinquecento,” the car will be one of the smallest on U.S. highways and a distinct alternative to the big trucks, SUVs and crossovers Chrysler is best known for.


Last month, Fiat met the first of three criteria the Obama Administration set the carmaker for it to increase its stake in Chrysler in 5 percent increments, from 20 percent to 35 percent. And Marchionne, the Canadian-educated executive who serves as CEO for both carmakers, has expressed plans to pay back $5.8 billion in U.S. and Canadian government loans, which would allow Fiat to land a full 51 percent stake in Chrysler.


Last weekend the Fiat executive had to apologize for labeling the 11 percent interest rate on those government loans as a “shyster” rate, but he also reversed his previously skeptical approach to fully merging the two car companies, saying, “Who knows? In the next two or three years we could be looking at one entity.”


Marchionne also hinted that the headquarters for a consolidated Fiat/Chrysler could be based in Detroit rather than Turin, Italy, or split between the two. The executive later backed off the last comment, but observers note that Marchionne has been using Fiat’s expanding U.S. base to press Italian unions — and possibly the Italian government — to offer much sought-after concessions.


The dual CEO has plenty of work ahead of him, especially on the U.S. side of the trans-Atlantic alliance. Late last month Marchionne revealed a $652 million loss for all of 2010, although that amount was down from $8 billion in red ink seen the year before. And, significantly, Chrysler posted an operating profit of $198 million for the fourth quarter. The company says it will see a profit for between $200 million and $500 million for all of 2011.


The carmaker’s double-digit January sales increase is a sign it’s moving in the right direction. Indeed, it is struggling to meet demand for the Grand Cherokee, which has seen sales soar 130 percent. After several years of steady declines, Chrysler has now had sales gains for 10 straight months.


Yet there are still some worrisome challenges for the U.S. automaker. A wave of new vehicles, due to start rolling out for 2012, must prove Chrysler and Fiat can work together on global product platforms. Those cars — and the “place-holder” offerings of recent months — must overcome the maker’s reputation for low-quality vehicles.


Chrysler has been the one domestic carmaker “that hasn’t improved,” complained David Champion, chief auto tester for Consumer Reports magazine, during a presentation several months ago. But looking at some of the maker’s latest offerings, he added, “They seem to have a different mindset to build a quality vehicle” since hooking up with Fiat.


Whether that mindset will translate into great new products remains to be seen, Champion cautioned.


It also remains to be seen whether American motorists will respond positively to the new vehicles. Even with the recent sales gains, Chrysler is a mere shell of its former self. Indeed, it’s not even on the radar screen for most U.S. car buyers these days, noted Spinella.


But there’s “a hum” out there and it’s starting to get louder, Spinella added. If Chrysler can continue to deliver unexpected product — and back that product with more breakthrough advertising — “that could turn into a serious buzz,” which in turn could translate into a turnaround this carmaker so desperately needs.