Wednesday, December 7, 2011

GM offers free loaner to worried Volt owners

GM offers free loaner to worried Volt owners

Bill Pugliano / Getty Images

Chevy Volt electric vehicles come off the line at the General Motors Detroit Hamtramck Assembly Plant in Hamtramck, Michigan.

General Motors is offering a free GM vehicle loan to any Chevy Volt owner who is worried about the possibility of a battery fire, the company said in a statement Monday.

"Any Volt owner concerned about safety can contact his or her Volt advisor to arrange for a free GM vehicle loan until resolution of the issue," GM said.

The National Highway Traffic Safety Administration said Friday that it had begun an investigation to gauge the risk of fire in the electric vehicle in case of a crash. It began the investigation after a Volt battery pack that was being monitored after a government crash test caught fire Thursday. GM was notified of the investigation on Friday.

GM defended the safety of the Volt. It said that it would start a preliminary evaluation of the Volt's battery assemblies after NHTSA test results "caused electrical fires up to three weeks after an initial vehicle New Car Assessment Program side pole crash test."

“The Volt is a five-star safety car.  Even though no customer has experienced in the real world what was identified in this latest testing of post-crash situations, we're taking critical steps to ensure customer satisfaction and safety,” said Mark Reuss, president, GM North America.

Battery fires prompt government probe of Chevy Volt

Statement from General Motors 

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